- Introduction
Welcome to Luxe Hearth Outdoors (“Company,” “we,” “us,” or “our”). By accessing or purchasing from www.luxehearthoutdoors.com (the “Website”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this Website. - Products & Orders
Luxe Hearth Outdoors sells outdoor fire features including but not limited to:
Fire pits
Fire tables
Fire bowls
Gas burners
Fire pit pans
Propane and natural gas components
All products are subject to availability. We reserve the right to refuse or cancel any order for any reason, including pricing errors or suspected fraud.
- Pricing & Payments
All prices are listed in U.S. Dollars (USD). We reserve the right to update pricing at any time without prior notice.
Payments must be made at the time of purchase using approved payment methods displayed at checkout.
- Shipping & Delivery
Luxe Hearth Outdoors operates as a drop-shipping ecommerce business. Products are shipped directly from our suppliers or manufacturers.
Shipping times may vary depending on supplier availability.
Delivery estimates are not guaranteed.
We are not responsible for carrier delays, weather disruptions, or freight issues once products leave the supplier.
Customers must inspect items upon delivery and report any damage within 48 hours.
- Returns & Refunds
Due to the nature of fire features and custom components:
Returns may be subject to restocking fees.
Custom-built or made-to-order items are non-refundable.
Items must be unused and in original packaging.
Return authorization must be requested before sending any product back.
- Installation & Safety Disclaimer
Fire pits, burners, and gas components must be installed by licensed professionals.
Luxe Hearth Outdoors is not responsible for:
Improper installation
Incorrect gas pressure
Code violations
Damage resulting from misuse
Customers are responsible for ensuring compliance with local building codes and safety regulations.
- Warranty
Manufacturer warranties apply where provided. Luxe Hearth Outdoors does not independently guarantee product performance beyond manufacturer coverage.
- Limitation of Liability
To the maximum extent permitted by law, Luxe Hearth Outdoors shall not be liable for:
Indirect or consequential damages
Loss of profits
Property damage resulting from improper use
Personal injury resulting from incorrect installation
Our total liability shall not exceed the amount paid for the product.
- Intellectual Property
All content on this Website including logos, product descriptions, branding, and graphics are the property of Luxe Hearth Outdoors and may not be copied or used without permission.
- Governing Law
These Terms shall be governed by the laws of the State of [Insert State], United States.
- Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the Website constitutes acceptance of any modifications.